Canberra Toyota Testimonials

Accident Assistance When I Needed It Most!

“…A couple of weeks before my accident I saw an email come into my inbox from Canberra Toyota alerting me to their accident assistance scheme. I didn't have time to read the email at the time but somehow it stayed in my memory. Fortunately, it did, because while I was standing on the side of the road looking at the remnants of my new Toyota Prado I was able to the number from Canberra Toyota.
 
I dealt with “Tosh” at Compass Claims who was very helpful and he did exactly what he promised to do. I even got an unsolicited telephone call from a team member on the morning the car was meant to be delivered apologising for the delay (unavoidable, as it had been a public holiday in Canberra) and reassuring me that everything was on track.
 
The car was delivered to my office precisely on time which was greatly appreciated.
 
When I get an opportunity, I will be contacting Canberra Toyota to tell them that my experience with Compass Claims has been such that it would make me want to buy another vehicle through them as long as the same assistance package was offered. On Canberra Toyota's part, they should market the package more when they are selling the vehicle – I didn't even know it existed and it is certainly a real bonus.”
 
Andrew Warren, Director at Andrew Warren Associates, March 2015.

Accident Assist Testimonials April 2017

Exceeded All Expectations

I was incredibly pleased and happy. Customer service is so apparent. Louise took a lot of time to ensure all my needs were met (often no matter how pernickety was) I felt she listened to me not just wanted to sell a car. Throughout the order and delivery she kept me fully informed. She really exceeded all expectations. Picking up was fabulous - a real occasion and very professional as everything was explained and I was introduced to the service manager. I wish I could afford another Toyota just so as I can go through the experience again - now.

Christina Jarema

Accident Assist Testimonials April 2017
Accident Assist Testimonials April 2017

Seamless from start to finish

Belinda (a.k.a. Finance Goddess) as always was amazing to deal with, she's awesome. Rob was friendly and did what he said he was going to do. Seamless from start to finish, exactly what we wanted. We absolutely wouldn't go anywhere else....so please make sure you hang on to Belinda for many years to come, she's an asset to your business!

Lisa & Shane Konig 

Testimonials April 2017

Pleasant Experience

It was a pleasant experience to get a new car. Thanks to Canberra Toyota Fyshwick store. 

Yomi Ogunrinola

Testimonials April 2017

Enjoyable & Easy

Thanks for making it an enjoyable & easy experience Rob.

George Rais 

Testimonials April 2017
Testimonials March - April 2017

The Best Experience

By far THE BEST experience i have had buying a car. Rob, Hilton and Belinda were all brilliant to deal with. Thanks Guys.

Paulette & Mick Thacker

Testimonials March - April 2017

Buying My Car Was Fun!

The people at Toyota Fyshwick are fabulous. They made buying a car an extremely fun experience. I bought a car from this dealer 8 years and because of my previous experience is the reason why I chose them again. I had the same experience again this time. Professional and funny. What a great combination. I will be choosing this dealer in the future.

Kenneth & Fiona Pearce

Testimonials March - April 2017

One in a million

Matthew - you are one in a million, Rhiannan you are one in a million, Gemma you are one in a million. You guys have met all my expectations and have looked after me so well. Plus you guys give great hugs. 

Christine Young

Seamless Transition

"It was an absolute pleasure to deal with Roc when purchasing our new car! He is professional, courteous and efficient. The transition between trade in and purchase was seamless which meant we had our new car within 24 hours. It was also a pleasure to work with Bill and Belinda. Michael - you have a great team and we will definitely recommend Canberra Toyota to our friends!"

Linda McKinnon

Stress Free Experience

"Thank you Robert Hush, Rob Cameron and all the wonderful staff at Toyota Canberra at Fyshwick for your help in sourcing the right Toyota for me. I was concerned I wouldn't be able to shop for a new car at my age but these people made the experience stress free and very pleasant."

Renata

Helpful and Stress-free Process

"Hi Toyota, Rob Cameron was really helpful with finding the right car for my needs, explaining the features of the car and giving me a great price. I need a reliable car to travel to the snow in winter and for long weekend drives. The finance was explained clearly by Belinda and the whole process was efficient and stress-free. I would recommend you to my friends and colleagues."

Janet Fabbri

Courteous and Personable

"Owning an old Cressida means I rarely get great service.

Shannon I’d like to say you are a credit to the company your courteous and personable manner and efficiency in following up made me feel I had booked in a Lexus by mistake.

Tell the boys who worked on the car it has never run better!!! I took it to Wee Jasper on the weekend for an early Christmas party and the brakes in particular were excellent.

Many Thanks once again and a very Merry Christmas!"

Andrew Power

My Expectations Were Exceeded

Troy Dean provided excellent customer service, was hassle free and respected my desires i.e. no buffing or polishing car on delivery. Canberra Toyota helped to get best interest rate and Troy kept me updated on the status of the car. They made the best deal, answering all questions because he had excellent knowledge of the product they were selling. Staff were very helpful people to deal with, and from my previous experience with Nissan and Subaru (new cars), my next car will be a TOYOTA. It was a simple and enjoyable experience that I had at Canberra Toyota and because of my stress-free deal and experience with Canberra Toyota I will highly recommended to everyone (I already did) to buy they next car from Canberra Toyota, they're just excellent to do deal with.

Boris Krupljanin

For All You Have Done

Flowers for Pauline Hall

"Just a little something to say thank you very much for all you have done for me over the past week regarding getting my car serviced at Canberra Toyota Gungahlin."

Sally Cullen

Good and Positive Experience

"I would like to leave a feedback about my recent purchase of used Toyota Camry from Belconnen Toyota. My sales rep Andrew was extremely professional and definitely understood me and my family needs. I found my whole experience to be very positive after being through some horrible experiences with dealers in Canberra and other states in the past and it usually happens after sales so it might be too early to say.

It is unusual to see sales people treating customers like humans and not just a number. I am sharing my experience because for the first time, I have a positive feeling from my this purchase that I will be looked after and that is why I am leaving a feedback as well.

I was also given a small box for recommending customers for the business which I surely will, not because of the gift but just for the good and positive experience I had.

Thanks to your team and Andrew. I am sure your team will make a great brand for themselves beyond Toyota. I surely will keep coming back."

Tushar D

Canberra Toyota Gungahlin - 10/10!

"My wife and I just wanted to go out of way to thank you for putting together such great team over at Toyota Gungahlin.

Rob Cameron and Robert Hush made our car buying experience the best we have ever had! We couldn't have imagined a better way of buying our car. Just great customer service every way we turned.

Rob and Robert were 10/10, a pleasure to deal with and very accommodating, they were very helpful and knowledgeable, which to us was all very important as we were buying for the family.

We can see why you have them on your team. Don't let these guys go! It will be easy recommending them to anyone. We are loving the Lexus RX350."

Glen and Brigitta

Canberra Toyota Belconnen Service Excellence

"Our 2013 Toyota Rav4 diesel was recently repaired under warranty by Canberra Toyota Belconnen. The work required for the diesel engine was extensive and it took about 13 weeks as we waited for parts to arrive from Japan and for the work to be completed.

We are very satisfied with the result as the car appears to have been thoroughly repaired to a high standard. We had purchased the car in Hobart after a field repair and replacement of the pistons by the Hobart dealership. Unfortunately this work was not completed successfully and Belconnen Toyota has since removed the engine twice more to fix oil leaks and then rectify a complete engine failure.

Throughout this experience your Belconnen Service Manager, Sam Adams, displayed excellent customer service. He was always courteous and informative. He listened to our issues and communicated regularly to let us know about the progress of the work. He was thorough and has delivered the car back to us as a reliable vehicle.

In sum, we feel that Sam was an excellent and effective representative for Canberra Toyota and for Toyota Australia. His efforts and those of the Belconnen workshop have restored our confidence in the Toyota brand. If you have a customer service award, we recommend him for it. "

Brett Goyne & Penny Costello

Easy Delivery to Sydney

Just took delivery of an "as new" Aurion trucked to Sydney. Everything went off without a hitch. The car is unmarked as promised. Excellent service by Warrick & Jake. Thanks!

Andre Steyn from Northern Beaches, Sydney.

Stress-free and Enjoyable

”Chloe has been fantastic! So extremely helpful and wonderful to deal with, she is quick to develop an easy rapport, super friendly and personable. She has made the whole experience of buying a new car actually stress-free AND enjoyable!

Chloe's is so great at her job already for someone new to the industry.”

Cass Caldwell

Extremely Helpful

"Today I had my Kluger serviced and was looked after by a gentlemen called Peter. I can't speak highly enough of Peter's customer service. He was warm, friendly and extremely helpful. It is very rare to receive this customer service these days and I think his performance should be recognised.

I would certainly come back to Toyota Fyshwick to deal with Peter again."

Cherisa Belis

Canberra Toyota Phillip - Brilliant

"I have to say Chloe and the other staff were brilliant . To that end my husband and I have now purchased a vehicle with them because of the support and care I received with the purchase of my work vehicle."

Lyn Caton

Superb and Professional Service

"Dear Dominic, today we received our first car in Canberra and it is great! I think I must send this email to say a big big “THANK YOU” to you for your superb and professional service provided since we first met in December 2014.

I could say that I am not a “usual” and “easy” customer since I booked my car from Singapore half a year ago, but you did provide excellent service to follow up my case very closely, and provide very useful information all the time to help us. I am very sure that I shall recommend my friends and colleagues to contact you if they need a new car.

Last but not the least, I would also like to mention the excellent service from Ellis and Laura. Wishing you a nice long weekend ahead."

Dr Lee

Australia’s Best Dealership

"Today, my great friends at Canberra Toyota, were supposed to pick me up from work in Woden and drive me all the way to Mitchell to pick up my new machine...instead, Sergio came and picked me up, said he forgot the paperwork and drove me to the Woden outlet...when we stopped out front, Serge surprised me with the fact that car was already here and on the showroom floor!!! What an awesome surprise!!!! The service is always so wonderful and personalised. Russell and Serge even left a lovely surprise in the boot for me. THANK YOU VERY MUCH RUSSELL, SERGIO AND CANBERRA TOYOTA !!!!

This has to be Australia's BEST dealership!!!!"

John Brown

Exceptional Customer Service

"I am writing to advise you of the excellent service I have received whilst dealing with Mr Kevin Bramboek over the last 2 weeks. It was refreshing to deal with a salesperson who was extremely helpful, patient & knowledgeable. I am very pleased with the Corolla Kevin recommended. I believe exceptional customer service should be acknowledged as it's such a rare commodity these days. Please pass my thanks along to Kevin. I would certainly recommend purchasing a car from your dealership."

Susan Wardell-Jackson

Performed Over & Above

"I have been in to Canberra Toyota at Phillip on 3 occasions with my new car.  I have had a couple of issues that I needed addressed and was a little stressed at the time.  Michelle went out of her way to be nice to me when I was frazzled and there were other customers everywhere wanting to pick up their vehicle. She dealt with everyone in her stride and offered me a bottle of water when I walked in as she saw I was trying to get water from the machine.  I think she performed over and above on the occasions I was there under a great deal of pressure from needy, stressed out customers like me.  I had to write in to say that  how impressed I was to deal with Michelle and the other staff. I think it is easy to give bad feedback about customer service especially on social media but just as important to acknowledge outstanding customer service which is what I received from Michelle at Canberra Toyota, Phillip."

Karen Ledden

Absolute Delight

"I've driven about a bit since delivery today, using the revs to 4,000 quite often, and the car is an absolute delight. Well worth waiting for."

Cheers,
John Courtney

Customer Service is Very Important

"Today I finalised the purchase of a Toyota RAV4 at Canberra Toyota, Fyshwick.

I would like to commend both Greg Gibbs and Belinda McKay for the manner in which they handled this transaction.  My husband, who chose the car for himself, is terminally ill with mesothelioma (asbestos cancer) and is now bedridden and unable to communicate.

Because of his situation it will now by my car and is registered in my name and I am very happy with it.

Greg and Belinda went out of their way to help me through the transaction and I am most appreciative.  Customer service is very important and they certainly know how to give that."

Your Sincerely,
Sanchia Glaskin

A Wonderful Experience

"I want to share a wonderful experience I have had with one of your employees.  I hope you are the correct person to whom I write ... if not could you please pass this to the appropriate person.  I rang to make an appointment to have my Corolla serviced & was pleasantly surprised by the care, consideration & cheerful rapport from Margaret Ferguson.  I am living with a permanent disability & Margaret accommodated my special needs & lifted my spirits with her kind, caring manner.

I am a Registered Nurse in General & Mental Health as well as a trained life line counsellour & am aware of how important it is to establish rapport without compromising Professional boundaries.  To gain rapport over the phone is quite difficult yet Margaret did this with ease & is an asset to Toyota as a contact for appointments.  Please thank her for me, again, & I would like to nominate her for a Customer Satisfaction Achievement Award.  All the Toyota staff from Robert Cameron at Fyshwick where I traded my old Corolla to the Philip staff, servicing my car have been caring & helpful."

Sincerely,
Jennie Pirani

Attention to Detail

"10 out or 10.  Nigel was excellent and his knowledge and attention to detail could not be faulted.

I am very happy with the service provided by the staff at Fyshwick and will have no hesitation in returning for the next service on our beaut Prius."

Regards
Peter

More Testimonials

“I walked into Canberra Toyota on Tuesday after emailing them about a Levin ZR the night before, and I drove away with my vehicle on the Friday in the same week. It was a very quick sale which was exactly what I wanted.”  
Mistraal from Pearce, ACT – June 2013

“He was very helpful and provided an excellent customer service. Well done!!!”
Kayleen from Kambah, ACT – June 2013

“Dusko was very attentive he even sent me a thank you card and rang the next day to see if everything was going well.”
Annette from Queanbeyan, NSW – June 2013

“The staff and management were very flexible and able to make a quick decision on price and options. I believe we received value for money. The sales person was very experienced and new the option range and quickly related to our requirements.”
Small business client from Braidwood, NSW – June 2013

“Everyone involved took the time to ensure that I was comfortable with the process. I did not feel pressured at any stage and was given plenty of time to reflect and consider if I had any questions. The salesperson also anticipated issues/questions that I may otherwise have overlooked in the `excitement` of the purchase.”
Alan from Florey, ACT – June 2013

“Overall a good experience.”
Wayne from Rivett, ACT – June 2013

“Great car!”
Jorge from Queanbeyan, NSW – June 2013

“She put extra effort to help me get what I needed. I was made to feel so special I`m already looking forward to purchasing another car with her.”
Mayokun (who bought a new Camry) – June 2013

“James demonstrated his knowledge and expertise of the vehicle and its capability in a timely and excellent manner. Very professional and easy to talk to.”
Simon from Campbell, ACT – June 2013

“Over and above the most complete service I have experience in my 50 years of buying motor vehicles. Thanks to everyone I was involved with at Canberra Toyota.”
Randolph from Campbelltown, NSW – May 2013

“Exceedingly helpful in locating a demo car for us to drive, well mannered, not too pushy.”
Wayne from Queanbeyan – May 2013

“It was awesome that they offered me delivery as I am in Bathurst....”
Jo from Llanarth, NSW (near Bathurst) – May 2013

“Great service and support in organising from 0 to go. Much appreciated.”
Brett from Kallangur, QLD – May 2013

“Thoroughly enjoyed the experience in purchasing this 2013 LC200 Sahara diesel. The whole process was extremely simple and rewarding. The Toyota slogan.........oh what a feeling does describe this car`s pleasure to drive. “
Philip from Jerrabomberra, NSW – May 2013

“No question was too trivial.”
Lindsay from Fraser, ACT – May 2013

“Overall the experience has been terrific, from our initial contact to arrange a test drive, the test drive itself, the ordering of the vehicle, the regular updates of production and estimated delivery date and finally the delivery process. Greg fast tracked the delivery of the vehicle so that I could pick up the car before leaving for an overseas holiday. Thankyou.”
Vicki from Narrabundah, ACT – May 2013

“Great personal service.”
Michael from Charnwood, ACT – May 2013

“He was friendly and accommodating. For instance, he drove the car out to my place of work for my test drive, which made it much easier to schedule.”
Sean from Phillip, ACT – May 2013

“They were prompt and on time with delivery requirements, and very friendly and helpful with taking the time to ensure that I understood everything. Great car!”
Adam from Kambah, ACT – May 2013

“The salesman, Troy was easy to talk to, gave the information that I required and was able to organise the exact vehicle that I wanted. He kept me informed and helped after his business day had ended as this was the only time that I could come to the showroom. An excellent product for an excellent price. Oh what a feeling!”
Valerie from Bonython, ACT – May 2013

“I was impressed at how quick and efficient the delivery process was. The sales person was not pushy (which is rare) and was very helpful.”
Andrew from Chapman, ACT – May 2013

“I was most impressed with the professionalism and enthusiasm of all staff I dealt with at Toyota Canberra.”
Elizabeth from Page, ACT – May 2013

“It was fantastic and we are so pleased with our new car. All our family and friends are also impressed with our purchase. It was such a smooth transaction. We are ecstatic! Always returned phone calls immediately. Always had answers to any questions. Very easy to deal with. Car was ready and delivered when promised.”
Gavin from Glenfield, NSW – May 2013

“He was really nice, not pushy, explained everything. He was a real genuine person.”
Heather from Wanniassa, ACT – May 2013

“More helpful than expected in negotiating the price of the vehicle which helped make the quick sale (impulsively bought it the same day I test drove it and some other cars). Helpful with extras like accommodation vouchers.”
Alex from Lyneham, ACT – May 2013

“Everyone I dealt with in the purchase of the car was very friendly and helpful. It made the stress of buying a new car so much easier!”
Maxine from Amaroo, ACT – May 2013

“He went out of his way to create a win/ win situation”
Julie from Nicholls, ACT – May 2013

“He talked about the vehicles Toyota had in their range and gave me great advice regarding which vehicle would best suit my requirements.”
Robert from Kaleen, ACT – April 2013

“Richard and Grant were extremely knowledgeable and helpful in making our decision. In addition, they were not ‘pushy’ and made it very easy to understand the workings of the car when we picked it up.”
Geoff from Kaleen ACT – April 2013

“Troy met me at my workplace at an early hour in the morning to facilitate the transaction. All was ready when I picked up the car despite a very tight timeframe. Troy and the team at Canberra Toyota are a class act.”
Peter from Yarralumla, ACT – April 2013

“Very professional, polite, great knowledge and patience with customers.”
James from Jerrabomberra, NSW – April 2013

“Dusko and Belinda provided an exemplary service. Options were given and discussed freely in order to provide the best car for my needs.”
Laurie from MacArthur, ACT – April 2013

“Easy to get on with and actually ordered what I required!”
Allan from Isabella Plains, ACT – April 2013

“One of the smoothest purchases we have made. After having a bad experience elsewhere, I have recommended Canberra Toyota to many colleagues. I expect the car’s first service also to be trouble free and easy. Thank you.”
Small business client from Greenway, ACT – April 2013

“Overall very happy. Andrew was particularly patient with my work commitments and my inability to stay in touch all the time. He was very knowledgeable about the sales process and did not waste my time. You are lucky to have such a committed and loyal employee.”
Warrick from Turner, ACT – April 2013

“James was courteous and genuine, a no fuss transaction.”
Steve from Isaacs, ACT – April 2013

“I was thoroughly satisfied in dealing with Canberra Toyota from start to finish. They were willing to negotiate on the price and include accessories, some paid for and some gratis. They kept me informed about the order from day one via a tracking system and telephonically. A special word of thanks to Mr Russell Fisher for his professionalism, efficiency and honesty.”
Ramakrishnan from Glenwood, NSW – April 2013

“I did not expect the whole process to go so smoothly. When we first came to enquire, we were met courteously at the door by Daisy who introduced to Troy. Troy answered all our questions and gave us a great deal on our trade-in and the car of our dreams. And picking up the car went so smoothly too! Troy had everything settled quickly, gave us some great gifts and a good run down of the car. A very pleasurable experience. I love my Rukus!”
Craig from Chisholm, ACT – April 2013

“They are very well organised and totally committed to customer service. The hardest part was waiting once we had ordered the car as it had to be manufactured and shipped to Australia. They made buying the car a very easy and pleasant experience and I look forward to dealing with them in the future when we get the car serviced. Simply put - very friendly, very helpful and very generous.”
John from Goulburn, NSW – April 2013

“He was pleasant, admitted when he didn’t know something but followed up and gave me a great answer and he was genuinely pleased to deal with me.”
Robyn from Ainslie, ACT – April 2013

“I was able to get a final price for the car over the phone. Did not waste time going in to the dealer office. This was very important.”
Sunita from O’Malley, ACT – April 2013

“James was extremely helpful and made me feel like a truly valued customer. He made the whole purchasing process so easy. I really appreciated the time and effort that he put in and the professional and timely manner in which he was able to organise my car for me. His follow up phone call was also greatly appreciated. I could not have asked for a better sales person or a better experience. I really hadn`t expected such excellent service and would gladly recommend Canberra Toyota and James to anyone in the market for a new car. It was a great experience - thanks Canberra Toyota!”
Clare from Bruce, ACT – April 2013

“Great communication and very professional! Everything was great!”
Small business client from Greystanes, NSW – April 2013

“Thank you for an exceptionally pleasing experience. Although I am listed as the main purchaser my daughter actually purchased it and it is her first new car so the experience was wonderful for her, and we couldn`t have asked for a better salesman in Dusko.”
Andrew from Gilmore, ACT – April 2013

“Overall good work, well done guys at Canberra Toyota, Phillip.”
Jube from Amaroo, ACT – April 2013

“If I wanted another vehicle I would definitely consider buying it from Canberra Toyota Fyshwick.”
Oriel from Queanbeyan, NSW – April 2013

“I have developed a long term professional relationship with the salesperson and his professionalism has me return to him every time. I have purchased 5 Toyota`s from him in the last 6 years.”
Timothy from Royalla, NSW – April 2013

“Staff were efficient and professional.”
Christine from Ainslie, ACT – April 2013

“I am very impressed by the service provided. Initially I was shopping around for a good deal and was considering several other brands but after my very first conversation with Robbie at Canberra Toyota, I decided that this was the company I wanted to deal with. I was made to feel very welcomed and was taken care of from day one. I have already recommended to several friends and family members to buy their next car from this company.”
Stephanie from Bungendore, NSW – April 2013

“I have had an excellent experience buying this car. I test drove the Corolla`s competitors and in the end chose Toyota because of the car itself, the servicing deal and also because of the excellent service from the salesperson, Ross. Next time I will be buying another Toyota.”
Sandra from Fadden, ACT – April 2013

“Honest service, timely responses and just friendly. James from Canberra Toyota at Fyshwick was most helpful and made the process of buying a car very simple. Thank you.”
Savita from Bruce, ACT – April 2013

“Friendly, knowledgeable and resolved issues related to foreign buyer buying a car on an international licence, without passing any of the grief on to me. I put the deposit down and signed up to the vehicle while abroad, which should have made everything ‘difficult’, but in reality it was quick and easy.”
William from Kingston, ACT – April 2013

“Great personal service, very friendly.”
Paul from MacGregor, ACT – March 2013

“I was kept informed of the progress of my order throughout and also advised promptly of its arrival into Canberra. Both Louise Hogden and Richard Briggs were a pleasure to have dealings with.”
Small business client from Giralang, ACT – March 2013

“Lu was friendly and sincere in her salesmanship and seemed to really enjoy her job.”
Bich from Gordon, ACT – March 2013

“As always, everyone is friendly and helpful.-This is our 6th Toyota over the past 25 years, and all have been great cars, and the sales and service staff have always been the best.”
Graham from MacArthur, ACT – March 2013

“We are very pleased with our purchase. It is a pleasure to drive and we have been recommending this vehicle to others.”
Small business client from Phillip, ACT – March 2013

“Not sleazy, very helpful and went out of his way to ensure we got the vehicle we wanted. Very prompt in making arrangements, good communication and responsive to our queries and requests for information. They put in place a deal we could not refuse. I had been to all the other car sales places in Canberra and while many were helpful the Toyota crew had a system of sales that was particularly supportive especially in terms of after sales support.”
Catherine from Spence, ACT – March 2013

“Very happy thank you! Have recommended to my Dad to purchase a Toyota after being a Nissan man for years.”
Chad from Holt, ACT – March 2013

“Troy went out of his way to ensure my experience in purchasing my new corolla was extremely good. From booking and arranging the test drive and obtaining a most competitive changeover price on my traded vehicle to delivery and pick up of the new car. Troy was very helpful, informative and patient; it was a pleasure doing business with him. Troy is a great asset to Canberra Toyota.”
Martina from Kambah, ACT – March 2013

“Thank you to the staff of Canberra Toyota Belconnen for their friendly and helpful manner displayed to me in the purchase of this new vehicle. I will definitely come back to Belconnen for my next one.”
Beverley from Rivett, ACT – March 2013

“I would like to commend the salesman and the business manager for the efficient and courteous manner in which the transaction was executed. The vehicle purchase was a pleasant experience from start to finish, I was impressed with professional way the business was transacted.”
Robyn from Woongarrah, ACT – March 2013

“I couldn`t have asked for a better experience with Canberra Toyota at Fyshwick. They were fantastic and even towards my kids. Will definitely be recommending them to anyone who asks.”
Elizabeth from Bonner, ACT – March 2013

“EXCELLENT! Would be happy to recommend to anyone! Ross spent far longer addressing all aspects of the vehicle and the handover process was completely thorough, unlike any other I had experienced.”
Andrew from Monash, ACT – March 2013

“Very happy.”
David from Florey, ACT – March 2013

“Richard, Ellis and the rest of the team at Canberra Toyota were fantastic, and I`ll recommend that everyone goes there when they want a new car. Richard was overwhelmingly informative in response to my queries about buying a Yaris. He was also very friendly and made what is normally a stressful decision very easy for me.”
Emma from Franklin, ACT – March 2013

“I was rung and told the vehicle would be ready for pickup on Friday. When I asked if Thursday would be possible extra staff were assigned to finish my order so I could pick it up then.”
Wendy from Gunning, NSW – March 2013

“This is the fourth vehicle I have purchased from Canberra Toyota. It may be the last new car I buy but if I was to buy another I can’t see any reason I wouldn`t go to Canberra Toyota again.”
Barry from Queanbeyan, NSW – March 2013

“He was most helpful, accommodating and knowledgeable about the vehicle we were interested in.”
Petra from Ngunnawal, ACT – March 2013

“I was very happy with the purchase experience with James and Belinda and the service team. Everyone involved were friendly and courteous, and provided me with a wealth of useful information and support.”
Andrew from Nicholls, ACT – March 2013

“Awesome! It came in a lot earlier than I expected.”
Masoud from Holt, ACT – March 2013

“Delivery was very quick and the salesman was very accommodating with the time for me to pick my car up. I felt completely confident when I drove my car away.”
Judith (now the owner of a new Toyota Corolla) – March 2013

“No problems experienced. They were polite, friendly, and competent and provided me with good service again.”
Michael from Gundaroo, NSW – February 2013

“Joe had a great knowledge of the GPS and Bluetooth.”
Small business client from Nicholls, ACT – February 2013

“Honest, intelligent and professional treatment. James didn`t `sell` a car to me. He helped me choose, gave me excellent advice and offered an honest deal. He was also very patient and listened to me. And importantly, he understood the challenges of trying to buy a car whilst accompanied by 2 small children. Other car sales people I have dealt with in recent times were far less understanding, and bordered on insulting. We felt welcomed by James. It was a great experience, and if I have my way, we will come back for our next car.”
Katherine from Campbell, ACT – February 2013

“I was expecting all process to be complicated and stressful, but actually it was pleasant and very successful.”
Elizabeth from Kambah, ACT – February 2013

“I was very happy with the treatment I received in relation to the purchase of my new Toyota. Both Robert Hush and salesman Greg Gibbs were spot on with all of the process of trading and buying the vehicle. I will be keeping in touch with them both and have no hesitation in recommending them to my friends should they need to buy a Toyota vehicle in the future.”
Greg from Wyndham, WA – February 2013 

“They were courteous and very helpful. Love my Toyota.”
Sarita from Castle Hill, NSW – February 2013

“Very good customer service!”
Earl from Isabella Plains, ACT – February 2013

“I was quite taken back by the respect shown to me by Troy and the time and patience he took to tell me about the car was quite outstanding. Thank you Troy I am enjoying driving my new car.”
Coral from Monash, ACT – February 2013

“Honest, practical and reliable advice without any pressure to purchase. Greg was keen for my wife and I to take the time to consider options. Once our decision to purchase was made, Greg kept us up to date via email on delivery. He was a pleasure to talk to and an asset to Canberra Toyota.”
Mate from O’Connor, ACT – February 2013

“This is the first new car I have purchased and I could not be happier.”
Sara from Evatt, ACT – January 2013

“Joe was very helpful and prompt with getting back to us when we had questions”
Judith from O’Connor, ACT – January 2013

“I had a very pleasurable experience buying my Corolla. Everything was explained and all my questions were quickly and patiently answered. The sales consultant made us feel very welcome.”
Maricel from Queanbeyan, NSW – January 2013

“The car and service have turned out to be above expectation. Very happy with vehicle and customer service exemplary! Thank you”
Katalin from Amaroo, ACT – January 2013

“All the time frames were met and he was courteous, patient and friendly.”
Susan from Chapman, ACT – January 2013

“Louise Hogden and Richard Briggs went out of there way with every aspect during the sale process. They were friendly and very helpful. The service was beyond our expectations. I would highly recommend them to anyone wishing to purchase a vehicle.”
Matthew from Amaroo, ACT – January 2013

“I think that Ross is very good at what he does and goes the extra mile for his customers. He is flexible and very approachable, and will always contact you back if you leave a message.”
Samantha (who now drives a new Toyota Corolla) – January 2013

“Very helpful, provided a nice car while waiting for the delivery of the new one.”
Gregory from Bonner, ACT – January 2013

“I would go back and buy another car from him”
Susan from Turner, ACT – January 2013

“It was nice to have a photo of the vehicle sent to my mobile when it arrived :)”
Domenique from Belconnen, ACT – January 2013

“Not only is Ross Marshall a very nice person, but he projects a sensitivity to the buyer`s needs and anticipates any deficiencies in their knowledge of the sales process as well as the new elements in the purchased car needing to be explained carefully. It was his and his manager`s willingness to attend to me as the potential purchaser, that made me decide to take up the Canberra Toyota offer, when I had an alternative interstate Toyota dealer to choose from.”
Lesley (who now drives a new Toyota Corolla) – January 2013

“A very personalised experience.”
James from Forrest, ACT – January 2013

“Very good service. Keep it up! Finance offered a big plus.”
Richard from Cook, ACT – January 2013